Privacy Policy

1. Who we are

VANTEX.uk provides website design, development, SEO, AI visibility, and related consultation services for UK and global clients.

2. Data we collect

We may collect the following categories of information:

• Contact details (for example: name, email, phone/WhatsApp).
• Business and project details you submit in forms (such as goals, industry, budget, timeline, website URL, and message content).
• Verification and anti-spam data (for example Cloudflare Turnstile tokens and related validation results).
• Technical request data for security and reliability (for example IP address, request ID, and timestamp).
• Usage and analytics data (such as pages viewed, device/browser type, and approximate location where available).

3. How we use your data

We use personal data to:

• Respond to enquiries, consultation requests, and audit requests.
• Deliver services and prepare proposals, timelines, and project plans.
• Send administrative notifications to our team (email and Telegram) so we can process your submission quickly.
• Prevent abuse, spam, and fraudulent submissions.
• Maintain, secure, and improve website performance and user experience.

We do not sell your personal data.

4. Legal bases (UK GDPR / GDPR)

Where applicable, we process data under one or more of these legal bases:

• Consent (for example when you submit a form and accept privacy terms).
• Steps requested before entering a contract (pre-contract enquiries).
• Legitimate interests (website security, service improvement, and communication management).
• Legal obligations where required by law.

5. Cookies and analytics

We use essential technologies for security and form reliability, and we may use analytics tools to understand site usage and improve content and performance.

For detailed cookie information, see our Cookie Policy.

6. Third-party processors

We may use trusted providers for:

• Hosting and infrastructure.
• Email delivery and communications.
• Telegram notifications for operational alerts.
• Security verification (including anti-bot checks).
• Analytics and performance monitoring.

These providers process data on our behalf under appropriate safeguards and only for the purposes described in this policy.

7. International data transfers

Because we work with global infrastructure and communication providers, your data may be processed outside your country. Where required, we apply suitable safeguards for international transfers.

8. Data retention

We keep personal data only as long as needed for the purpose it was collected, including responding to requests, delivering services, maintaining records, and meeting legal obligations.

9. Security measures

We apply reasonable technical and organisational measures to protect data, including validation controls, anti-spam verification, rate-limiting, and restricted operational access.

10. Your rights

Depending on your location, you may have rights to:

• Request access to your personal data.
• Request correction of inaccurate data.
• Request deletion or restriction of processing.
• Object to certain processing.
• Request data portability where applicable.

To exercise your rights, contact tech.vantex@gmail.com.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.